Refund Policy - WaveScholar

New student accounts can try Pro free for 7 days without entering a payment method, and new independent counselor accounts can try a counselor plan free for 14 days. If a plan isn't right for you, cancel any time to stop future renewals. You may request a refund within 15 days of purchase by contacting support@wavescholar.app. Approved refunds are processed through our payment processor, Stripe. Prices do not include applicable tax, which is calculated from your location and shown at checkout before you pay.

Payment Processing

Payments are processed by Stripe. Depending on how a purchase is processed, Stripe or its affiliate Link may act as the seller of record, and your card statement may show LINK.COM followed by WaveScholar.

How to Request a Refund

You may request a refund within 15 days of purchase. To request one:

Email us at support@wavescholar.app from the address you used at checkout.
Tell us which charge you'd like refunded. If the request is within 15 days of purchase, we'll process it through Stripe.

Subscription Cancellations

You can cancel an active subscription at any time from Settings, using Manage subscription. Cancellation stops future renewals; access continues through the end of the current billing period. Cancellation on its own is not a refund - if you'd also like a refund on a recent charge, follow the steps above.

Questions

Contact support@wavescholar.app with any questions about this Refund Policy.