Refund Policy — WaveScholar

WaveScholar, LLC wants you to be happy with your purchase. We offer a 30-day money-back guarantee on new WaveScholar subscription purchases. If you are not satisfied with your subscription, you may request a full refund within 30 days of your original order date.

Merchant of Record

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle handles payment processing, invoicing, tax compliance, and refunds.

How to Request a Refund

Visit paddle.net and enter the email address you used at checkout to look up your order.
Select the order you'd like refunded and follow the prompts to request a refund.
You can also email us at support@wavescholar.app and we'll help coordinate the refund with Paddle.

Subscription Cancellations

You can cancel an active subscription at any time from your account settings or from the Paddle customer portal. Cancellation stops future renewals; access continues through the end of the current billing period. Cancellation on its own is not a refund — if you'd also like a refund on a recent charge, follow the steps above.

Important: The 30-day money-back window runs from your first sign-up date — not from each monthly renewal. If your subscription is more than 30 days old, you can still cancel at any time to stop future charges, but prior monthly charges are non-refundable. In other words, once you're past the first 30 days, cancelling ends renewals going forward but does not refund months already billed.

Refunds Outside the 30-Day Window

After 30 days, refunds are considered on a case-by-case basis and in any event will be granted where required by applicable law. Contact us and we'll do our best to help.

Questions

Contact support@wavescholar.app with any questions about this Refund Policy.